Customers of Chase’s online banking services saw double transactions, fees and payments in their accounts on Friday, in a glitch that was not fixed until late in the day.
Numerous Chase customers had posted on social media that their rent or bill payments were taken out of their accounts twice and reported hold times with customer service approaching more than an hour. The New York-based bank is one of the country’s largest financial institutions with millions of online customers.
Transactions over Zelle, the bank’s own peer-to-peer payment service, were also impacted with Chase customers.
Chase said late Friday that the bank had “resolved the underlying issue” and was in the process of issuing refunds or reversing transactions for customers.
Online banking services, while usually reliable, sometimes spectacularly fail or have temporary outages that tend to spook their customers. Banks typically will resolve an error in their services within hours, and no customer is liable for any errors in their accounts that occur when these happen.
Source: NBC New York
Four displaced after fire on Main St. in South River, New Jersey
UAE: Good gut health could solve multiple illnesses
Trump Trials: The Waiting Game
Met chief demands legal protections for officers amid armed police revolt
Rain and higher humidity return Monday
The True Love Story of Hugh Jackman and Deborra-Lee Furness
Best Yoga Mat for Hot Yoga, According to Experts in 2023
Saysh Felix Runner Review: An Everyday Training Shoe for Cushiony Miles
$10K Mercedes Sprinter Stealth Camper Has Security Cams, Kitchen, Bathroom
How to Stop Protein Farts and Smelly Gas From Ruining Your Workouts
Kate Middleton Is ‘Fighting Back’ Against Prince Harry and Meghan the ‘Only Way She Can,’ Expert Insists
Taylor Swift turns out to see Travis Kelce, Kansas City Chiefs play Chicago Bears
Who Has a Higher Net Worth NFL Star Travis Kelce or Taylor Swift?
Can The Bond Market Cushion The Stock Market Decline?
Jets CB Sauce Gardner says Mac Jones hit him in his ‘private parts’ during 4th-quarter scrap
News21 hours ago
GOP Extremist Joe Kent Is Back—and Now He Wants to Defund the FBI
Sport14 hours ago
This day in sports history: National anthem protests hit the NFL, Babe Ruth smashes records
News14 hours ago
Voters kick up a stick over sewage as four-in-10 Tory supporters say they could back other parties if their MP votes against a ban on releasing human effluent into rivers
Travel14 hours ago
SAUDI ARABIA UNVEILS TOP TOURISM LEADERS AND GLOBAL MINISTERS
Finance14 hours ago
The Top Ten Global Fintech Conferences: From AI To Zombie Unicorns
Travel15 hours ago
RIYADH SEASON 2023 PREPARES TO LAUNCH
Finance12 hours ago
The Economic And Market Impacts Of A Government Shutdown
Sport13 hours ago
NFL Week 3 preview: Cowboys’ dominance, Puka Nacua and more to know