Dubai Duty Free helped to strengthen Dubai’s reputation as a leading international tourist destination, said Executive Vice Chairman and CEO Colm McLoughlin as he took to the Global Stage today at Arabian Travel Market 2023.
In a fascinating conversation with Euro News Dubai Bureau Chief Jane Witherspoon, McLoughlin recalled highlights from four decades at the helm of Dubai Duty Free and shared the organisation’s plans for the future.
Dubai Duty Free is one of the largest duty free operations in a single airport in the world and covers a total retail area of 40,000 square metres across Dubai International Airport and Al Maktoum International Airport. In addition, Dubai Duty Free has raised the profile of the city of Dubai through the promotion of high-profile international events such as the Dubai Duty Free Tennis Championships, which generates over US$1 billion in TV exposure for Dubai.
McLoughlin said: “Over the past 40 years, it has become increasingly important that the entire journey is enjoyable for the passenger, and a key part of this journey is spent at Dubai Duty Free.”
McLoughlin arrived in the UAE in July 1983 as part of the consultancy team from Aer Rianta, the Irish Airport Authority, which was contracted by the Dubai Government to launch a new duty-free operation at Dubai International Airport. He has remained at Dubai Duty Free since then and became Executive Vice Chairman and Chief Executive Officer of the organisation and its subsidiary businesses in 2011.
Under his leadership, Dubai Duty Free grew from a US$20 million company in 1984 to a $1.74 billion operation last year, with 2023 sales expected to reach over US$2 billion. Aligning with the ‘Working towards net zero’ theme of ATM 2023, Dubai Duty Free will be increasingly emphasising CSR initiatives and sustainability in the coming years.
During the session today, McLoughlin was presented with the Pearl Award, a prestigious award created especially for the 30th edition of ATM. Presenting the award, Danielle Curtis Exhibition Director ME, Arabian Travel Market, said: “It is an absolute privilege to present you with the prestigious Pearl Award. This is fitting tribute to a stalwart in the tourism industry and someone who resonates with many of the ideologies behind the award, including wisdom, enlightenment and longevity.
“I am delighted to share this accolade with you in recognition of the incredible contribution that Dubai Duty Free, under your stewardship, has made to tourism and the economy, in a career that spans over 40 years. We thank you for all that you’ve done and wish you even more success in the future.”
McLoughlin concluded: “I’m absolutely thrilled and excited to receive this award and I would like to thank the team and staff at Dubai Duty Free, and of course our chairman H.H Sheikh Ahmed bin Saeed Al Maktoum.
“Looking to the future, it is important that we keep on evolving and moving forwards delivering a ‘better tomorrow’ for travellers. We need to ensure that we continue to raise the benchmark when it comes to customer experiences while also adopting sustainable practices which protect and future-proof our environment.”
ATM 2023 is held in conjunction with Dubai World Trade Centre and its strategic partners include Dubai’s Department of Economy and Tourism (DET) as the Destination Partner, Emirates as the Official Airline Partner, IHG Hotels & Resorts as the Official Hotel Partner and Al Rais Travel as the Official DMC Partner.
Source: Breaking Travel News
Bedbugs in Paris and Marseille cause concern ahead of 2024 Olympics
HP’s Omen 16 Gaming Laptop Packs a Wallop
Factories ‘battening down the hatches’ after worst month for 14 years
Today in History: Twilight Zone makes its debut
BMW has an all-new electric 5 Series, and we’ve driven it: The 2024 BMW i5
Star Wars Eclipse is “Simmering,” Will Kill Any Character
Phone as Webcam: Android 14 Has New Tricks Up Its Sleeve
He was a world-class baseball star, but even he couldn’t handle it when life threw him this curve
Base Network Outstrips Solana’s TVL as Summer Lull Draws to a Close
30-year-old bought a ‘cheap, old’ abandoned house for $16,500—and completely transformed it: Take a look inside
HP’s Omen 16 Gaming Laptop Packs a Wallop
Kate Middleton Didn’t Initially Get the Prince Harry, Prince William Rift — Expert: ‘It’s Incredibly Hard to Understand’
Germany The “Sick Man of Europe” What It Spells For The Euro
Why Silicon Valley Falls for Frauds
‘Sister Wives’: Robyn Brown ‘Angry’ and ‘Depressed,’ Claims She Feels ‘Tricked’ by Brown Family
Finance24 hours ago
Chainlink Completes Falling Wedge on Weekly Timeframe While P2E Battle Token Crosses $150k in Presale
Lifestyle24 hours ago
15 Affordable Products to Help Your Tech Feel Like New Again
Finance20 hours ago
Congress Passes Funding Bill to Avoid US Government Shutdown
News13 hours ago
Wallace: I asked PM to give Ukraine £2.3 billion more for battle with Russia
Politics19 hours ago
Biden and Trump bring cold comfort to auto workers girding for long strike
Travel24 hours ago
SeaWorld Howl-O-Scream Voted #1 Best Theme Park Halloween Event by USA TODAY
Finance23 hours ago
What Is Really Happening In Argentina’s Presidential Election
News12 hours ago
One woman killed, several shot over the weekend in D.C.